Do not rely on this florist.....totally unreliable and offer a very poor service. My son's ordered flowers (via interflora) for my birthday and paid extra to have then delivered on a specific day. Mr Flower of Birchington accepted the order and sent interflora a message telling them that the order had been fulfilled and delivered. Interflora messaged my son's saying " we're delighted to let you know that we've successfully delivered your beautiful gift". This added insult to injury as no flowers had been delivered. Mr Flower conveniently sent the message after the florist shop had closed so there was no opportunity for recourse. Interflora apologised and refunded my sons.Mr Flower was responsible for ruining my birthday and causing distress to both of my sons as it had ruined a nice surprise which they had planned. I will never use this local florist shop again and will advise others not to.
Thank you for your assistance at the weekend choosing flowers for my mother, she was delighted. I will be back.
Brilliant florist. The staff are lovely and I would certainly recommend to everyone. They delivered a wonderful bouquet of flowers to my God-mother for her 90th birthday and she was so happy with them. I will definitely use their services again.
Large selection of fresh cut flowers and houseplants at very reasonable prices. Have always found the staff to be very helpful.
Unreliable I ordered a 5ft coffin spray for my mother She was very specific in her will which flowers she wanted. On day of funeral hurst arrived with NO flowersFuneral director called florist to find out where flowers were. I spoke to lady in florist, I was very distressed. She was quite rude to me stating there was no order for flowers. Funeral director spoke to them and they said they would get some flowers ready and meet us at crematorium. My mothers last journey was awful instead of focusing on mum everyone was feeling angry about flowers not arriving. We arrived at crematorium and flowers hadnt arrived so we had no alternative but to proceed with service. Mums coffin was bare it was heartbreaking. During service flowers arrived, they were not what we ordered and past there best. After our meal we went to florist with the flowers they had sent. They had found the order it had been put in the wrong pile. They were sorry and gave us a refund. The mistake they made caused devastation to the family. We were denied the time of reflection when mum arrived. We couldnt take photos of her coffin with flowers on it. We wanted to keep the coffin spray at home for a few days after, we couldnt even do that. The florist spoke about compensation we didnt want money its not right. After several phone calls it was decided they would make a contribution to my mothers memorial bench, They sent us 20 Im speechless
Mr Flower Birchington is a UK Florist based in Birchington, South East England. Mr Flower Birchington is located at 97 Station Rd, Birchington CT7 9RE, UK.
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